Competitive Watch is the action of gathering, analyzing, and applying information about products, domain constituents, customers, and competitors for the short term and long term planning needs of an organization. Competitive Watch (CW) is both a process and a product. The process of collecting, storing and analyzing information about the competitive arena results in the actionable output of intelligence ascertained by the needs prescribed by an organization.
Competitive Watch is an ethical and legal business practice; its focus is on the external business environment.
There is a process involved in gathering information, converting it into intelligence and then utilizing this in business decision making
Organizations use competitive intelligence to compare themselves to other organizations ("competitive benchmarking"), to identify risks and opportunities in their markets, and to pressure-test their plans against market response (war gaming), which enable them to make informed decisions
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Define your industry - scope and nature of the industry |
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Determine who your competitors are |
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Determine who your customers are and what benefits they expect |
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Determine What are your competitor's products and service offerings |
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Determine what the key success factors are in your industry |
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Rate each competitor on each of the key success factors |
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Determine What are their strategies |